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Legal

Terms of Service

Last updated: May 6, 2026

1. Acceptance of Terms

By accessing or using FulfilOS ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. The Service

FulfilOS provides automated order routing and courier selection for D2C brands. Features, pricing, and availability may change at our discretion.

3. Your Account

You are responsible for keeping your credentials secure and for all activity under your account. Notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to misuse the Service, including reverse engineering, attempting unauthorized access, or using it for unlawful purposes.

5. Fees & Payment

Paid plans are billed according to the agreed terms. Fees are non-refundable except as required by law.

6. Data & Integrations

You grant FulfilOS the rights necessary to receive, process, and route order data on your behalf. You remain the owner of your data.

7. Service Availability

We aim for high availability but do not guarantee uninterrupted access. Maintenance, upgrades, or third-party outages may impact the Service.

8. Limitation of Liability

To the fullest extent permitted by law, FulfilOS is not liable for indirect, incidental, or consequential damages arising from use of the Service.

9. Termination

Either party may terminate the agreement per the plan terms. We may suspend access for violations of these Terms.

10. Changes to Terms

We may update these Terms periodically. Continued use after updates constitutes acceptance.

11. Contact

Questions? Reach us at legal@fulfilos.com.

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